Client-specific notes
Flexible reporting topics, reviewed goals and clear drafts, with a record of final notes and amendments.
Keystone · In development
Practical tools for the work around every appointment and support session.
Keystone is being developed for independent support workers and small allied health practices to manage client notes, records and everyday administration.
Its aim is to make the work around a session easier, while keeping the person receiving support at the centre.
Keystone is not yet available to download. Planned features, supported connections and availability will be confirmed before release.

What we are developing
Flexible reporting topics, reviewed goals and clear drafts, with a record of final notes and amendments.
A clearer view of appointments and the notes that still need attention.
A place to organise plans, agreements, relevant contacts and supporting documents.
Planned report tools for selected session photos, captions and clear, readable PDFs.
Invoice preparation using saved business details and service information, with separate note and billing recipients.
Customer-owned storage and encryption are part of the development work. Provider support and security claims will be confirmed through testing before launch.
Behind the name
As a parent of children with different disability support needs, I have seen the difference support workers and allied health professionals can make. I have also seen how much work happens around every appointment and support session.
Kara Noakes - Founder
The name Keystone was inspired by the idea of a keystone species. It is Kara’s personal metaphor for the vital roles support workers and allied health professionals play in the wider community, supporting individuals, families and the connections around them.
I am concerned about paperwork spilling into unpaid time after hours and the pressure this adds to demanding work. I believe easier-to-use tools could give people some time back and help reduce that pressure.
Keystone aims to make everyday administration easier. The aim is to ease the paperwork that follows people home and give them more time for themselves, their families and the work they care about.
Read our story